Kith & Kin ships orders from Hong Kong. Therefore, deliveries to customers outside of Hong Kong may be subject to import duties and local sales taxes levied by the recipient’s country, or handling fees from the courier. As the recipient, you are liable and you must pay the applicable duties, taxes and fees to release your order from Customs on arrival. Please check with your Customs authority for more information.
Unfortunately, due to the holiday period, orders shipping to locations outside of Hong Kong or Macau via Free Standard Delivery may not arrive at their destinations prior to December 24th. For these orders, we suggest selecting the Express Shipping option and placing your order by 12AM December 14th (Hong Kong Time).Hong Kong or Macau orders that use Standard Shipping must be placed by 12AM December 19th. Due to the busy holiday period, we cannot guarantee the arrival of your order before December 24th, but please contact us by email at firstname.lastname@example.org so we can help resolve the issue.
Kith & Kin ships to the following countries: Australia, Austria, Belgium, Canada, China, France, Germany, Indonesia, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Macao, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, and the United States.
If we do not ship to your country, please feel free to email us at email@example.com and we will try to find you a shipping solution.
Kith & Kin is pleased to offer Free Standard Delivery to the following countries and territories: Hong Kong, Australia, Canada, Denmark, France, Germany, Japan, Macau, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, United Kingdom, and the United States. Standard delivery outside Hong Kong and Macau offers package tracking and typical delivery times of 7-14 business days. Hong Kong and Macau shipments typically take 1-2 business days.
We can also offer Free Express Shipping by courier when your order subtotal (the total cost of all ordered products excluding shipping or taxes) exceeds the Minimum found in the table below. Express Shipping also offers package tracking and typically takes 2-4 business days. All prices listed are in Hong Kong Dollars.
Delivery times given above start from the day that our warehouse has delivered your order to the courier or Post Office, and not from the day the order was placed. This time is marked when you have received an email notification from Kith & Kin that your order is "in Transit".
|Country||Minimum Order Subtotal For Free Express Shipping|
|Australia, China, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand||HK$1200|
|United States, Canada||HK$1500|
|Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom||HK$2000|
Please note, “Free Shipping” refers to the cost of shipping the order to reach the destination country, and not the taxes and duties incurred upon arrival nor the fees required to clear Customs. As the recipient, you are still responsible for any import taxes, duties, and courier handling fees as outlined in the above section, TAXES & DUTIES.
From time to time, Free Shipping promotions will also be made available to customers.
If we do not offer free Standard Shipping to your destination, your order total is below the threshold for Free Shipping, or you require Express Shipping, then please refer to the table below for our Express Shipping rates. Shipping rates presented on this page or elsewhere on this website exclude applicable import duties, taxes or fees, which are the responsibility of the recipient.
Delivery times start from the day that our warehouse has delivered your order to the courier or Post Office, and not from the day the order was placed.
Economy Express Shipping (3-9 business days)
Express Shipping (2-4 business days)
|People's Republic of China, Malaysia||HK$100||HK$135|
|Indonesia, Japan, and South Korea||--||HK$155|
|United States, Canada||--||HK$210|
|Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom||--||HK$250|
When your order has been fulfilled by our warehouse and sent to the courier or post office for shipment, you will receive "[Order number] is in transit" email from us that will include your tracking number and link to a tracking page where you can follow your order.